Terms of Service (Product)

ContentNest — Mobile app
Sites: https://contentnest.ai · App Store listing for ContentNest
Contact: hi@contentnest.ai

Effective date: 14 September 2026

These Terms of Service (“Terms”) govern your access to and use of the ContentNest mobile application and related product services (the “Service”) provided by Solovyov IT Services (“ContentNest,” “we,” “us,” or “our”), an Einzelunternehmen (Einzelfirma) owned by Nikita Solovyov (Inhaber), established in Switzerland at Chilegässli 12d, 8904 Aesch (ZH) (UID CHE-185.007.270).

These Terms apply to the product (the app and related product features). They do not replace the separate Waitlist Terms at waitlist.contentnest.ai.

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 16 years old and able to form a binding contract to use the Service. By using the Service, you represent that you meet these requirements.

If you use the Service on behalf of a client or business, you confirm you have authority to do so and to bind that party to these Terms where applicable.

2. The Service

ContentNest is a mobile social media marketing (SMM) workspace that helps you:

  • Plan content on a calendar
  • Store per-post materials (e.g. media, captions, notes)
  • Share client preview / approval links so clients can review and give feedback

Features may change as we improve the product. We may offer free and paid tiers. Availability of features can depend on your subscription, device, and App Store region (including CHF pricing where applicable).

We do not guarantee that ContentNest will publish posts to social networks on your behalf unless we explicitly offer and enable that feature. You remain responsible for what you publish on third-party platforms.

3. Accounts

You must provide accurate account information (including a valid email and your full name) and keep your login credentials confidential. You are responsible for activity under your account.

Notify us promptly at hi@contentnest.ai if you suspect unauthorized access.

We may refuse, suspend, or terminate accounts that violate these Terms or create risk for the Service or other users.

4. User content and ownership

4.1 You keep ownership

You retain ownership of content you upload or create in the Service (“User Content”), including client materials, photos, videos, captions, and related files — subject to rights your clients or third parties may have in that material.

You are responsible for having all rights and permissions needed to upload and use User Content in ContentNest, including permission from clients and from people appearing in media where required.

4.2 License to us (to operate the Service)

You grant ContentNest a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and create technical copies of User Content solely as needed to operate, maintain, secure, and improve the Service (including generating client preview links you create, backups, and CDN/cache delivery).

This license ends when User Content is deleted from our systems, except for residual copies in backups for a limited period and as needed for legal compliance or dispute resolution.

We do not claim ownership of your client materials and do not use User Content to train public AI models (unless a future feature discloses otherwise and obtains any required consent).

4.3 Feedback

If you send ideas or suggestions, you grant us a perpetual, royalty-free right to use them without obligation to you.

5. Client review links

You may create links that let clients preview or approve materials.

You agree that:

  • You will only share links with intended recipients
  • You are responsible for what you include in a shared preview
  • Client feedback collected through the Service is part of your workspace workflow; you remain responsible for your relationship with your clients
  • Unauthenticated or weakly protected links can be accessed by anyone who has the URL — treat them carefully
  • You will not use review links to harass, spam, or unlawfully process others’ personal data

We are not a party to your contracts with clients and are not responsible for client disputes, missed deadlines, or decisions made based on approvals in the app.

6. Acceptable use

You agree not to:

  • Use the Service for unlawful, fraudulent, or harmful purposes
  • Upload illegal content, malware, or content that infringes others’ IP, privacy, or publicity rights
  • Upload CSAM or exploit minors; we have zero tolerance
  • Harass, threaten, or dox others
  • Attempt to gain unauthorized access to the Service, other accounts, or our systems
  • Scrape, overload, or reverse engineer the Service except where mandatory law allows
  • Resell or misuse the Service in a way that circumvents plan limits or payment
  • Misrepresent ContentNest as the publisher of your social posts or as your client’s agency without context
  • Interfere with client review features or forge approvals

We may remove content or suspend accounts that violate this section.

7. Subscriptions, billing, and Apple

Paid features may be offered as auto-renewable subscriptions or other in-app purchases via the Apple App Store.

  • Payment is charged to your Apple ID account.
  • Billing, renewal, cancellation, and refunds are handled by Apple under the Apple Media Services Terms and App Store rules.
  • Manage or cancel subscriptions in your Apple ID / Subscriptions settings.
  • Refund requests should be made through Apple (we generally cannot issue App Store refunds directly).
  • Prices may be shown in CHF or another currency depending on your App Store storefront.
  • We may change prices or plans for future periods as allowed by Apple and applicable law; material changes will be communicated as required.

Free trials (if offered) convert to paid subscriptions unless cancelled in time per Apple’s rules.

Your purchase relationship for IAP is primarily with Apple; our role is providing the Service entitlements once Apple confirms purchase status.

8. Intellectual property (our Service)

The Service—including software, design, branding, logos, and documentation—is owned by ContentNest / Solovyov IT Services or our licensors. These Terms do not transfer ownership of our IP to you.

You may not copy, modify, distribute, or create derivative works of our software or branding except as allowed by these Terms or mandatory law.

9. Third-party services

The Service may rely on third parties (e.g. Supabase for hosting/auth/database, Apple for distribution and billing). Their terms and privacy policies apply to their services. We are not responsible for third-party outages or policies outside our control.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Service will be uninterrupted, error-free, or secure
  • Content will never be lost (keep your own backups of important client materials)
  • Client approvals in the app create legally binding contracts unless you and your client separately agree
  • The Service meets every professional, legal, or platform requirement for your industry or region

You use the Service at your own risk as an early-stage SaaS product.

11. Limitation of liability

To the fullest extent permitted by applicable law:

  • We are not liable for indirect, incidental, special, consequential, lost profits, lost data, business interruption, or punitive damages arising from the Service or these Terms.
  • Our total aggregate liability for all claims relating to the Service in any 12-month period is limited to the greater of: (a) the amounts you paid us for the Service in that period (via Apple entitlements attributable to ContentNest), or (b) CHF 100.

Swiss mandatory law carve-outs: Nothing in these Terms excludes or limits liability that cannot be limited under Swiss law (including liability for unlawful intent or gross negligence where such limits are void, and any mandatory consumer protections that apply). If you are a consumer in a jurisdiction with non-waivable rights, those rights remain.

Because ContentNest is an early SaaS product and payments are processed via Apple, these limits are intended to be reasonable and proportionate.

12. Indemnity

To the extent permitted by law, you will indemnify and hold us harmless from claims arising out of: (a) your User Content; (b) your use of client review links; (c) your breach of these Terms; or (d) your violation of others’ rights — except to the extent caused by our gross negligence or willful misconduct.

13. Suspension and termination

You may stop using the Service at any time and may request account deletion via hi@contentnest.ai (or in-app controls when available).

We may suspend or terminate access if you breach these Terms, if required by law, or if we discontinue the Service. We will try to give reasonable notice when practical.

Upon termination, your right to use the Service ends. Provisions that by nature should survive (e.g. IP ownership, disclaimers, liability limits, governing law) survive termination.

Export or download of your data before deletion may be available on request and via in-app export when offered.

14. Changes to the Service or Terms

We may modify the Service (including features and plans) and these Terms. We will update the effective date and post the new Terms at our Terms URL. For material changes, we may provide additional notice (e.g. in-app or email).

Continued use after the effective date of changes constitutes acceptance, except where mandatory law requires explicit consent.

15. Governing law and disputes

These Terms are governed by the substantive laws of Switzerland, excluding conflict-of-law rules.

Courts: Exclusive jurisdiction of the courts of the Canton of Zürich, Switzerland, subject to mandatory consumer venue rights that cannot be waived.

If you are a consumer residing in the EEA/UK/Switzerland, you may also benefit from mandatory protections of your country of residence.

16. Miscellaneous

  • Entire agreement: These Terms plus our Product Privacy Policy and any order/subscription confirmed via Apple form the agreement for the Service.
  • Severability: If a provision is unenforceable, the rest remains in effect.
  • No waiver: Failure to enforce a provision is not a waiver.
  • Assignment: You may not assign these Terms without our consent; we may assign in connection with a merger, acquisition, or sale of assets.
  • Language: English is the primary language. DE/UA translations may follow; English prevails on conflict unless mandatory law says otherwise.
  • Apple-required notice (App Store): You acknowledge that these Terms are between you and ContentNest / Solovyov IT Services, not Apple; Apple has no obligation to provide maintenance or support for the app except as required by applicable law; Apple is a third-party beneficiary of these Terms with the right to enforce them against you regarding Apple’s requirements; in the event of a failure of the app to conform to any applicable warranty, you may notify Apple for a refund of the purchase price (if any) as Apple’s sole warranty obligation to the maximum extent permitted by law.

17. Contact

ContentNest / Solovyov IT Services
Owner: Nikita Solovyov (Inhaber)
Email: hi@contentnest.ai
Address: Chilegässli 12d, 8904 Aesch (ZH), Switzerland
UID: CHE-185.007.270
Support page: https://contentnest.ai/support

Product Terms of Service — ContentNest mobile app. Separate from Waitlist Terms.

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