Support
ContentNest — Product support
Need help with the ContentNest app or your account? We’re a small team and read every message.
Contact
Email: hi@contentnest.ai
We aim to reply within a few business days (Switzerland timezone). Complex billing issues involving the App Store may also require Apple Support.
What to include
To help us help you faster, please include:
- The email on your ContentNest account
- Your full name on the account (if different from the email)
- Device model and iOS version
- App version (if you can find it in Settings or the App Store)
- A short description of the issue and what you expected
- Screenshots if relevant (remove any client secrets you don’t want to share)
- For subscription / billing: approximate purchase date and whether you need help with access in the app (us) or a refund / cancellation (Apple — use your Apple ID → Subscriptions, or reportaproblem.apple.com)
Account & data requests
For privacy rights, account deletion, or data questions, email hi@contentnest.ai with the subject line “Privacy / account request” and the email tied to your account. See our Privacy Policy for details.
Legal
- Privacy Policy — how we handle product data
- Terms of Service — product terms
Waitlist note: Questions about the pre-launch waitlist only can also go to the same email; waitlist legal pages are separate from these product docs.
ContentNest · Solovyov IT Services · hi@contentnest.ai